Política de reembolso

Returns and Refunds Policy

We do not accept returns because our products are intended for individual use and made to order. This approach allows us to ensure the highest quality and freshness for each item. Additionally, given the nature of our handcrafted goods, we prioritize the health and safety of our customers by preventing any risk of contamination.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To cancel your order, please reach out immediately. Cancellations are only possible before shipment. Refunds will be processed to your original payment method. We appreciate your understanding as we strive to create an enchanting experience.